General Queries
Installation Related Queries
May I remove the sponsor's link?ABSOLUTELY NOT! It is thanks to the sponsor that we are able to offer a free hit counter to you! Somebody has to pay for it so if you don't want the sponsor link please pay for a hit counter elsewhere!DO NOT REMOVE THE SPONSOR LINK OR AN APPROPRIATE MESSAGE WILL APPEAR ON YOUR WEBSITE - YOU HAVE BEEN WARNED!!!!!!
May I alter the tracking code?UNDER NO CIRCUMSTANCES! We provide this hit counter FREE to you and will automatically disable any counter which has been altered immediately. NO EXCEPTIONS!!!!
Can I change the style of my counter after signing up?Yes at any time and without changing any code on your website. Simply log in using your email address and password and select the option change counter style. This change will be reflected on your website immediately
Can I keep my counter private or invisible?Absolutely. When given the option to chose your counter style, simply select the Invisible counter. This will build statistics in exactly the same way but the count will not be visible on your website
I am scared of SPAM emails. Will I receive SPAM?Not as a result of signing up with hit-count.co.uk. Your details will be kept confidential and never passed on to any third party. We will only contact you with information related directly to your hit counter, for example, a reminder of your password if requested
I have just clicked on my website and yet my statistics do not reflect this click!Due to the extensive reporting we supply, it is necessary to update the figures in batches rather than after each individual click. The visible hit counter is not affected by this delay which is likely to be somewhere between 5-30 minutes
How many different designs are available?Actually, this is virtually unlimited. In addition to our suggested counters on the front page, you may select the Design your own option which allows you to select absolutely any background and foreground colour. We also offer 5 different sizes
Where in the code should I insert this tracking code?Usually people place the webcounter at the bottom of the page. You can try to insert it directly above the </BODY> tag. Normally this will place it centrally at the bottom
How do I insert the hit counter code using Dreamweaver?(Dreamweaver Ultradev version 4 was used when writing these instructions) COPY hit-count HTML code (follow instructions on page) Left click where you would like to insert hit-count hit counter Right Click and choose insert HTML Delete the <> tags Press ctrl-v (hold the CTRL button down and press the V key) Hit ENTER Save and upload
How do I insert the hit counter code using Homesite?COPY hit-count HTML code (follow instructions on page) Select the EDIT tab Scroll to the very bottom of your code Look for </body> Left click to the immediate left of </body> Press ctrl-v (hold the CTRL button down and press the V key) Save and upload
How do I insert the hit counter code using Notepad? COPY hit-count HTML code (follow instructions on page) Scroll to the very bottom of your code in notepad Look for </body> Left click to the immediate left of </body> Press ctrl-v (hold the CTRL button down and press the V key) Save and upload (You may choose a different place to insert the code, this is merely a suggestion)
The counter does not appear in my HTML editor!It will not work until it is uploaded to your website
Multiple links, images or both are showing in my HTML editor!Some HTML editors show invisible links. When running from a real browser the invisible links will not be shown.
Multiple links are showing in my browser!Some later versions of windows will not run javascript on your PC from a local HTML file due to security settings. Once your page is uploaded to your server it will appear correctly
The tracking code appears on my page instead of the counter!When pasting the tracking code, it is likely that this has been interpreted by the editor you are using. It is important that you change the editing mode to HTML before pasting the tracking code
The counter I chose is not the one appearing on my page!This is usually because you are testing your page before uploading it. Upload it and the counter will change to the one you selected
